Direct Dialogue: Unfiltered Leadership Discussion
In the ever-evolving landscape of the public sector, leadership is no longer an optional attribute, but a crucial responsibility. This was emphasized by Michelle Sutter, a former military officer and public sector leader, at a recent event called "Workforce Reimagined."
Sutter highlighted the importance of leadership during times of change and transition, where practical questions about understanding and adapting to the "new reality," setting a clear direction, aligning priorities and resources, fostering resilience, and balancing innovation with stability become essential.
In the current environment characterized by transition, increased employee expectations, shifting policy priorities, and evolving demands, Sutter argues that leadership should not be treated as a reward but as a responsibility requiring specific skills and support. She advocates for a leadership style that prioritizes service, growth, and building trust, and one that is adaptable to the situation, mission, people, and environment.
Sutter values leadership that is not defined by having all the answers or being the loudest voice, but by building environments where people can do their best work and removing barriers. She promotes a leadership style that is intentional, choosing every day to lead with integrity, and being the kind of leader others want to follow.
The future of government depends on leadership that is worthy of the public it serves, with success or stall in the public workforce depending on how leadership chooses to act. Sutter emphasizes the need for emotional intelligence, communication skills, and a deep commitment to people in leadership roles.
She suggests that leaders should consider if they are in the right role based on their skills and passions. To this end, she advocates for serious investment in leadership development, including opportunities for learning, safe spaces for feedback, reflection, and growth, and teaching people how to build trust, navigate conflict, and lead across differences.
Ultimately, Sutter's message is clear: leadership in the future of work and government will be the deciding factor, with policies and plans only coming to life through people. She encourages leaders to create an environment where people feel safe to speak up, be clear about expectations, and consistent in behavior, lifting others up rather than getting in their way.
References:
[1] Kouzes, J. M., & Posner, B. Z. (2017). The Truth About Leadership: The No-Fads, Heart-of-the-Matter Facts You Need to Know. John Wiley & Sons.
[2] Heifetz, R. A., & Linsky, M. (2002). Leadership on the Line: Staying Alive Through the Dangers of Leading. Harvard Business Review Press.
[3] GovLoop (2020). The Future of Government: Leadership. Retrieved from https://www.govloop.com/resources/the-future-of-government-leadership/
[4] Kotter, J. P. (2012). A Sense of Urgency. Harvard Business Review Press.
[5] Northouse, P. G. (2018). Leadership: Theory and Practice. Sage Publications.
- In the federal workforce, the need for a reimagined leadership approach that emphasizes emotional intelligence, communication skills, and a deep commitment to people is touted as crucial in the ever-changing landscape.
- As we navigate through a time of transition, it's vital for leaders in the public sector to understand and adapt to the "new reality," setting a clear direction, fostering resilience, and creating an environment that champions growth and trust.
- In this new era, leaders are called upon to prioritize service, not just managerial roles – aligning priorities and resources, building a diverse workforce that reflects the community, and championing initiatives in fashion-and-beauty, food-and-drink, lifestyle, and travel to enhance employee well-being.
- A successful leader should focus on building genuine relationships, offer constructive feedback, and serve as a mentor for their subordinates – helping them develop their skills, navigate conflicts, and lead across differences.
- To foster a harmonious work environment where everyone thrives, leaders should also make time for their pets, encouraging a pet-friendly workplace that supports work-life balance and promotes positive mental health amongst employees – ultimately enhancing productivity and job satisfaction.
